RAGbot

An intelligent business aide by Auxo Digital

RAGbot by Auxo Digital provides organisations with an intelligent, accessible and easy-to-use information retrieval solution capable of reimagining operations, admin and business processes.

RAGbot, designed to access a trained database that delivers reliable information at speed, was designed and built for companies wanting to optimise their information-gathering systems.

Combining high-end large language models (LLMs) with a sourced and verifiable knowledge base, the RAGbot offers companies access to all their information within a secure and intelligent ecosystem.

But what is RAGbot?

Simple, an intelligent aide.

RAGbot is a central repository of knowledge that rests within an organisation, packaged into a simple conversational interface capable of “chatting” with employees easily. It is based on Retrieval-Augmented Generation (from which the acronym “RAG” is derived), a method used in AI and machine learning to enhance the accuracy and relevance of generated text. Think ChatGPT, but with intimate knowledge of your specific organisational context.

The barrier to entry is low – anyone can interact with a RAGbot a conversational way – and the information is accurate. It transforms how a company approaches presentations, financial forecasts, customer engagements and employee relations.

In addition to accessibility, RAGbot provides companies with:

  • The opportunity to automate knowledge sharing, translating into an optimised operating environment and measurable time savings.

  • Immediate access to critical information across costs, services and customer profiles, significantly improving customer service and engagement.

The technology powering RAGbot is also built on trusted and incredibly capable foundations. Auxo Digital uses Amazon Bedrock to create the foundational RAG model and then enhances it with an S3 bucket in Amazon for file storage. This is then used to create the knowledge base with OpenSearch to vectorise the database from within Amazon Bedrock. This is deployed on Claude by Anthropic, one of the best models available on the market today. This is then automated or turned into an application using APIs – integration dependent on what the business needs – and workflows are created using a lambda function within Amazon.

Technology Capabilities

Using LLMs and a knowledge base to provide informed responses

Full stack serverless architecture deployable on websites and web-apps

Customised Retrieval Augmented Generation (RAG) solution as-a-service

RAGbot includes three core elements:

01

A database of raw company information

02

A knowledge base for data structuring

03

LLMs for quick information retrieval

The design of RAGbot includes the three elements outlined above to create a solution that can quickly and easily access information without the risk of AI hallucinations — false information or perceptions — while enhancing transparency and operational efficiency.

RAGbot is capable of evolving to meet changing business needs on demand. This accessibility makes RAGbot a highly agile tool for companies across all industries.

The multiple applications of the RAGbot make it an invaluable business tool that leverages an organisation’s own knowledge database to improve efficiencies and visibility.

Legal firms could leverage it to access case files and information pertaining to a specific case.

Sales teams could use the RAGbot to instantly access information about company services so they can quickly respond to customer queries.

Finance firms could use the system to find specific insurance or compliance information on demand.

HR teams can use the RAGbot to provide employees with information around leave days, and employees can access the tool to find out about specific company policies or events.

A car manufacturer could invest in RAGbot to ensure all silos within the business can access information that’s relevant to the work they do. Think finance finding out more about the production process to better manage forecasts; sales using the tool to share feature sets with potential customers.

Retail companies can leverage RAGbot to assess stock, discover sales trends, engage with suppliers and refine orders.

Business Value:

  • Advanced skillsets and technology capabilities allow for Auxo Digital to build intelligent solutions.
  • Avoid AI hallucinations with a trained model that understands the complexities of your business.
  • Smart and efficient information retrieval solution to optimise information access.
  • Trained database for information retrieval optimises operations.

The Auxo Digital Difference

RAGbot is designed to handle multiple business environments and industry applications.

The expertise and skillsets of the Auxo Digital team ensure that the technology used to build the tool is not just next-generation, but used to its full potential.

Fully customisable and exceptionally agile, RAGbot is the key to transforming organisational data into knowledge.

Discover more about the potential of your data with the RAGbot.

Intelligent, customisable and accessible, it offers exceptional visibility to the modern organisation.