Privacy Policy

The data we collect and how we use it.






Last updated: 2023-05-17

Auxo Digital operates https://auxo.digital/. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

Auxo Digital Data Privacy Statement


Auxo Digital and its affiliates (collectively “Auxo”, “us” and “we”) understand the importance of protecting your personal data.

This Privacy Statement describes how Auxo collects and uses your personal data, who we share it with, and your choices and rights in relation to your personal data.

It applies to personal data that we collect from you during your interactions with us, whether online, including through our websites (including mobile sites) and social media sites (“Sites”), mobile applications (“Apps”) (collectively “Online Services”) that link to this Privacy Statement, in writing or orally, or personal data that we may collect offline or receive from third parties.

 

Personal Data We Collect


Personal data is any information that identifies you as an individual or relates to you as an identifiable individual.

Depending on how you interact with us, personal data we collect may include:

  • Your name
  • Email address
  • Postal address
  • Telephone number
  • Log-in and account information for authentication purposes and account access
  • Your gender
  • Social media account information

We may also collect other information that does not personally identify you. Such other information includes browser and device information, website and application usage data, IP addresses, demographic information such as marketing preferences, geographic location, primary language, and information collected through cookies and other technologies or information that has been anonymized or aggregated. If we link this information with your personal data, we will treat that linked information as personal data.

You can choose not to provide personal data to us when requested. However, if this is necessary to provide you with our solutions and services, access to our Online Services, or to perform administrative functions, we may be unable to do these things.

Sensitive Personal Data


We do not collect sensitive personal data about you, e.g., information relating to your health, religion, political beliefs, race, or sexual orientation, and ask that you do not send or provide this information to us.

 

How We Collect Your Personal Data


We may collect your personal data from you in a variety of ways when you interact with us, including:

  • When you access our Online Services, or interact with us in any other way, or use our solutions and services.

We collect personal data when you place orders for our solutions and services, you create an account with us, we process your orders and payment transactions, perform administrative and business functions, market our solutions and services to you, and when you register for our events, workshops and seminars, or subscribe to our mailing lists and newsletters.

  • When you communicate with us.

We collect personal data when we respond to your inquiries and requests, obtain feedback from you about our solutions and services, or you apply for employment with us.

  • From third-party sources.

We collect personal data from third parties, including public databases, social media sites, business partners with whom we offer co-branded services or engage in joint marketing activities, and third parties that provide list enhancement or similar services. When you use our Online Services, we may, and third parties we engage may automatically collect data, including personal data through the use of cookies and similar technologies. For more information, see the “Cookies and Similar Technologies” section below.

 

Legal Basis for Processing Your Personal Data


When we process your personal data in connection with the purposes set out in this Privacy Statement, we may rely on one or more of the following legal bases, depending on the purpose for which the processing activity is undertaken and the nature of our relationship with you:

  • Our legitimate interests (or those of a third party with whom we share your personal data) for the purpose of managing, operating, or promoting our business, including direct marketing, and intra-Auxo group transfers of personal data for business and administrative purposes, except where such interests are overridden by your interests or fundamental rights or freedoms which require protection of personal data.
  • Where this is necessary to comply with a legal obligation on us.
  • To protect the vital interests of any individual.
  • Where you have consented.

 

Use of Your Personal Data


We use your personal data to:

  • Enable you to effectively use and to improve our solutions and services. For example, to:
    • Perform administrative and business functions and internal reporting.
    • Send administrative information to you.
    • Obtain feedback from you about our services and solutions including through client satisfaction surveys, in which event, we will only use your personal data for the sole purpose of sending you a survey (through our third-party email delivery provider).
    • Respond to your inquiries and fulfill requests by you.
    • Assess the performance of our Online Services and to improve their operation.
    • Inform you about and provide you with our services and solutions.
    • Update our records and keep contact details up to date.
  • Provide you with marketing materials and to personalize your experience. For example, to:
    • Send marketing communications to you.
    • Provide you with a more personalized experience when you interact with us.
    • Enable you to subscribe to our newsletters and mailing lists.
    • Enable you to register for Auxo events, workshops, and seminars.
  • Achieve our business purposes and analyze information. For example, to:
    • Establish, manage, and maintain our business relationship with you.
    • Compile usage statistics for our Online Services.
    • Recruit staff.
    • Process and respond to privacy requests, questions, concerns, and complaints.
    • Fulfil legal and contractual obligations.

We engage in these activities to manage our contractual relationship with you, to comply with our legal obligations, or for our legitimate business interests.

 

Sharing Your Personal Data


We may share your personal data for the purposes set out in this Privacy Statement (as applicable):

  • With our affiliates and subsidiaries for the purposes set out in this Privacy Statement.
  • With business partners with whom we offer co-branded services or engage in joint marketing activities.
  • With service providers to provide operational services or facilitate transactions on our behalf, including but not limited to processing of orders, assisting with sales-related activities or post-sales support, client support, email delivery, data analytics, and auditing.
  • Where you consent to the sharing of your personal data.
  • In connection with, any joint venture, merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
  • For other legal reasons.

We may share your personal data in response to a request for information by a competent authority in accordance with, or required by any applicable law, regulation or legal process; where necessary to comply with judicial proceedings, court orders or government orders; or to protect the rights, property or safety of Auxo, its business partners, you, or others, or as otherwise required by applicable law.

Any third parties with whom we share personal data are contractually required to implement appropriate data protection and security measures to protect personal data and are not permitted to use personal data for any purpose other than the purpose for which they are provided with or given access to personal data.

 

Your Rights Regarding Your Personal Data


Subject to applicable law, you may have some or all of the following rights in respect of your personal data. You can exercise these rights by submitting your request to our Data Protection Officer by email at athena@auxo.digital:

  • To access your personal data held by us.
  • To correct, update or delete such personal data.
  • To restrict or object to the processing of your personal data.
  • To transfer your personal data to another controller, to the extent applicable.
  • To provide instructions on how your personal data is to be handled after your death when applicable.
  • To withdraw any consent given.

 

Contact Us


If you have any questions about this Privacy Policy, please contact us at athena@auxo.digital.